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Every purchase from us is covered by our Delivery Guarantee. Providing you with piece of mind from Postal loss and breakage.
Our guarantee covers:
- Purchases up to $1000 (Contact Us if you would like to purchase extra cover).
- Replacement for products broken by delivery company.
- Replacement for products missing during delivery (minimum delivery timeframe applies),
RETURNS AND EXCHANGES
There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 7 working days of receipt of your goods.
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.
Please contact our online team to request. You will need to ensure that the item you are returning is in its original packaging with all elements.
For more information, view our full Returns and Exchanges information.